GiveHub
PROJECT OVERVIEW
GiveHub — Donation platform redesign recognized by the i.design Award 2025 for Digital Product Design.
Donation platform redesign recognized by the i.design Award 2025 for Digital Product Design.
PROBLEM
The challenge behind GiveHub
The existing donation flow had a high drop-off rate and failed to communicate the platform's impact to donors.
SOLUTION
How we solved it for GiveHub
We redesigned the full donor journey with trust signals, real-time impact metrics, and a frictionless giving flow.
PROCESS
The design process behind GiveHub
01
Discovery & research
- User journey review
- Pain point mapping
- Checkout drop-off analysis
02
Structure & user flow
- Core flow planning
- Navigation structure
- Wireframing key screens
03
UX & UI design
- Product page design
- Checkout experience
- Visual hierarchy
04
Refinement & delivery
- Component consistency
- Final mockups
- Handoff-ready screens
RESEARCH
UX Research & Design Artifacts
SERVICES
Designing a better experience for GiveHub
The project was redesigned to make the experience feel quicker, clearer, and easier to complete. The focus was on reducing hesitation across the journey.
By simplifying key steps, improving hierarchy, and surfacing important details earlier, the experience became more predictable and less frustrating for everyday use.
RESULTS & OUTCOMES
Results & Outcomes
The redesign improved how users move through the product experience. By making choices clearer, surfacing useful information earlier, and reducing friction, the product became easier to use from start to finish.
+38%
Donation completion
+24%
Avg donation size
2025 ★
i.design Award